Copa Airlines
A refined loyalty experience.
Copa Airlines is the largest airline in Panama, with a fleet of nearly 100 planes flying to over 80 destinations across the globe. In February of 2018, Copa was beginning to undergo a digital transformation. As part of that transformation, Copa wanted to refine the digital experience of their ConnectMiles loyalty program and merge it into their main website, Copaair.com.
As a design lead at Prolific, Danny worked with the Copa team in Panama to restructure the navigation of Copaair.com, redesign the ConnectMiles website with a sleeker, more premium visual identity, and support development of the new loyalty experience.
Work Included:
Product Strategy, UX and UI Design, Design Systems, Brand Identity, Prototyping